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FAQs
Questions? Take a look through the answers to some of our most commonly asked questions:
General Questions
Do you rent/loan your buses to other community groups?
Unfortunately, due to insurance and liability, we do not rent or loan our Club vehicles to other people/groups.
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Do you pick up donations?
We do pick up donations on a case-by-case basis. Please call the Club for more information.
Do you offer snow shovelling for seniors?
Not regularly. It will be on our youth calendar if they choose to offer it to the community.
What are your hours?
Our Office is open Monday to Friday, from 8:30am to 5pm and ​NOOPA (youth drop-in) is open Monday to Friday, from 1pm to 3:30pm for youth ages 12 to 24, and Monday to Friday, from 3:30pm to 7pm for drop-in for youth ages 12-18.
Child Care and NOOPA Questions
Do you have a waitlist for after-school programs?
Yes, we do have a waitlist. Please get in touch with the Club for more information.
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How old does my youth need to be to attend youth programs?
Our youth programs are open to all youth ages 12 and up. A youth can attend once they turn 12.
Please contact Eric, our Youth Programs Manager, at e.davidson@bgckwl.com for more information
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Do you offer transportation?
We provide youth high-school pick-up after school during the school year at Skyline, Columneetza, and WL campuses.
If youth need transportation outside of after-school hours, they can make appointments with our Outreach Workers.
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Can my child get rides home from NOOPA?
A transportation plan can be made with the outreach team. Please inquire at the Club.
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Do you offer tutoring?
While we provide many programs within NOOPA that support education and study skills, we do not offer tutoring. For a tutoring program, we suggest Chilcotin Partners for Literacy. Click the link for more information: caribooliteracy.com
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Who do I talk to about NOOPA or Youth Summer Activities?
Please contact Eric, our Youth Programs Manager, at e.davidson@bgckwl.com
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What is the cost to attend youth programs?
All of our youth programs are FREE to attend!
Spring & Summer Camp Questions
Do I have to pay for Camp at the time of registration?
We offer installment payments for camp. A 25% deposit is due at the time of registration. You can pay the full balance at the time of registration or pay the balance over two payments. The billing options are listed at time of registration. The installment payment dates are also listed during registration. You may pay with either pre-authorized credit or debit.
I no longer need camp for my child. Can I get a refund?
We require 30 days written notice for any enrollment changes. There is an administration fee of $25 per change. If we do not receive 30 days notice, there is no refund.
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Do you accept child care subsidy?
Yes! As a regulated child care provider, we accept the Affordable Childcare Benefit (ACCB). If you are eligible for the Affordable Childcare Benefit, you must still pay the 25% deposit. We will apply any eligible benefits to your account. Caregivers are responsible for all childcare fees, current ACCB authorization must be on file. If you require help once your child is registered, please give us a call at 250-554-5437 and we will be happy to help.
Do you offer part-time camp?
We do not offer part-time camp. You must register by the week.
Do you offer Winter Break Camps?
Our Club closes for the school Winter Break to allow staff to enjoy the holiday season.
When does registration open for Spring Break Camp?
Spring Break Camp registration opens late February/early March. We announce when registration is open to the public on our Facebook and Instagram pages and post the link on our website.
When does registration open for Summer Camp?
Summer Camp registration opens to current members in April and to the general public in May. We announce when registration is open to the public on our Facebook and Instagram pages and post the link on our website.
How old does my child have to be in order to register for Summer Camp?
Interior Health Childcare Licensing requires children attending Summer Camp must be at least five-years-old and have completed kindergarten (going into Grade 1 in September) in order to register for camp. Our system is computerized and will not allow younger children to be registered for summer camp if they do not meet our minimum age.
Camp Weather Safety:
What happens to field trips with poor weather or wildfire smoke in the air?
For the safety of our staff and all summer camp participants, we have policies regarding weather and air quality.
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We monitor hot weather conditions and require hats, sunscreen, and water bottles when we are outside. We also limit the time outdoors when the temperature is above 30C. If the outdoor temperature is 35C or higher, we stay indoors.
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We will cancel outdoor water activities if there is a thunderstorm in the weather forecast.
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We will stay indoors if the air quality is poor due to wildfire smoke or other factors. We keep everyone inside if the air quality is at a 7 or higher. This includes not playing outdoors on the playground or going on outdoor field trips.
Mountain Biking Questions
When does registration open for Biking?
Registration opens the first week of May every year. Registration is offered online only through our website, and costs $50 for the entire season. Mountain Biking runs until the snow flies! (Generally finished in October).
What days and hours are Mountain Biking?
Beginners ride on Monday from 3:30pm to 6pm.
Intermediates ride on Wednesday from 3:30pm to 6pm.
All riders meet at BGC Williams Lake Club across from the Fresh Co parking lot.
What does my child need to participate?
Participants should have a helmet that fits properly, a mountain bike, proper footwear, and a backpack to carry water and a snack. Mountain bike gloves, knee/shin pads, chest protection, and a full-face helmet are recommended but not required. If your child does not have a mountain bike, we might have a suitable bike for your child to borrow.
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How old does my child need to be to participate in mountain biking?
The youngest age, on average, is seven years old. The groups are based on abilities, which our leaders determine during the first rides of the season. Once the skills of each rider are determined, riders are placed into groups. Mondays are for beginners, and Wednesdays are for intermediate riders.
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How do I know if my child is a beginner or intermediate?
The leaders determine the skill level at the beginning of the season. The intermediate group rides on more challenging trails, which include uphill and downhill challenges. All participants should be able to use their bikes safely and know hand signals.
How do we know if biking has been cancelled due to weather or smoke?
We post all changes on our Facebook and Instagram pages, and an email is sent to all parents and youth.
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​​Do you shuttle riders back to the Club?
No, the group rides back to the Club at the end of every ride unless they have gone on a trail that requires them to be shuttled back due to distance.
Please pick up your child(ren) from the Club. Parents/Guardians will be made aware in advance if there is a change in pick-up time or location.